Last Updated: [Insert Date]

Welcome to Cleaning Essentials Sales! These Terms and Conditions outline the rules and regulations for using our website (www.buycleaninggear.com) and purchasing our premium home organization products.

By accessing our website and making a purchase, you agree to these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website.

1. Website Use and Intellectual Property

1.1 Access and Account Security

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is the property of Cleaning Essentials Sales and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive to provide accurate descriptions and images of our home organization products (including bathroom organizers, closet systems, and laundry essentials). However, slight variations in color or design may occur.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

3. Orders and Payments

3.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.

3.2 Pricing

All prices are in US dollars and subject to change without notice. We are not responsible for typographical errors in pricing.

3.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that you have the legal right to use any payment method you provide.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Carrier: DHL or FedEx. Delivery time: 10-15 business days after shipment
  • Free Shipping: Available for orders over $50. Carrier: EMS. Delivery time: 15-25 business days after shipment

Note: Delivery times are estimates and may vary. We currently ship worldwide except to certain Asian countries and remote areas.

4.3 Delivery Responsibilities

Once the carrier has taken possession of your order, risk of loss passes to you. You are responsible for providing accurate shipping information.

5. Returns and Refunds

5.1 Return Policy

We stand behind our products and offer returns within 15 days of receipt under these conditions:

  • Items must be unused and in original packaging with all tags attached
  • Proof of purchase (order number or receipt) is required
  • Bathroom cleaning tools and used cleaning essentials are non-returnable for hygiene reasons

5.2 Return Process

  1. Email [email protected] with your order number, product name, reason for return, and preferred resolution
  2. We will provide a Return Merchandise Authorization (RMA) number within 2 business days
  3. Ship the item(s) to our Returns Department with the RMA number visible
  4. Refunds will be processed within 3-5 business days after we receive and inspect your return

5.3 Refund Details

  • Refunds will be issued to the original payment method
  • Original shipping fees are non-refundable
  • For international returns, return shipping costs and duties/taxes are the customer’s responsibility

5.4 Damaged or Defective Items

Contact us within 48 hours of delivery with photos of the damage/defect. We will arrange for a replacement or refund at no additional cost.

6. Customer Responsibilities

6.1 Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all transactions.

6.2 Prohibited Uses

You may not use our products or website:

  • For any unlawful purpose
  • To solicit others to perform unlawful acts
  • To infringe on any intellectual property rights
  • To harass, abuse, or harm others

7. Limitation of Liability

Cleaning Essentials Sales shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim related to our products shall not exceed the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. The updated version will be posted on our website with a new “Last Updated” date.

10. Governing Law

These Terms shall be governed by the laws of the State of Texas, United States, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms and Conditions, please contact us at:

Cleaning Essentials Sales
3995 Poco Mas Drive
Dallas, TX 75202
United States
Email: [email protected]